Having a good online shop is not only a function of a nice platform; it also hinges on the proper set of tools for automating tasks, improving the customer experience, and boosting revenue. AbleCommerce is a full-featured eCommerce platform, but adding third-party apps provides your shop with that little something extra. From payment processing to marketing automation and customer engagement, the proper apps assist in automating many parts of your business.
In this article, we’ve discussed five essential third-party add-ons that would boost the productivity and profitability of your AbleCommerce store.
1. Stripe Payment Gateway
One of the great things about an online shop is a simple and secure check-out. Customers would want to enjoy simple transactions by different means of payment, and Stripe is where this is facilitated. Stripe is a secure payment gateway that offers support for multiple modes of payments, such as credit and debit cards, online wallets like Apple Pay and Google Pay, and even wire transfer.
This is an application that’s made to safely and effectively handle transactions, allow customers to check out easily, and with native fraud detection as well as being PCI-DSS compliant, gives the customer as well as business an added protection from any sort of threats. And with real-time reporting as well as analytics, merchants get to track transactions as well as view financial performance, making this an indispensable app for any business doing eCommerce.
2. Mailchimp for Email Marketing
Email marketing is still the strongest method of reaching customers, selling products, and encouraging repeat business. Mailchimp is an easy-to-use email marketing application that allows store owners to create, automate, and monitor email campaigns without needing to learn much about coding or email marketing.
Mailchimp enables entrepreneurs to segment their customer list and mail according to browsing history, past buys, or preference. Auto-flows enable sending of welcome messages, cart abandonment reminders, and special offers, which can help boost customer retention immensely. Mailchimp also provides in-depth analytics, enabling merchants to realize campaign performance and adjust strategies accordingly.
Whether you’re nurturing leads or keeping existing customers engaged, Mailchimp is an indispensable tool for driving long-term growth.
3. ShipStation for Order Fulfillment
Order fulfillment and shipping can be slow, especially as your business expands. ShipStation is an excellent solution that can be utilized in conjunction with AbleCommerce to automate and streamline shipping processes.
This program allows businesses to connect with various carriers of shipments such as FedEx, UPS, and USPS and thereby have the capability of gaining access to the most efficient and cost-effective shipping mode. ShipStation also automates shipping label printing, tracking of shipments, and order status notification to customers.
With streamlined shipping, businesses are able to eliminate delays, reduce mistakes, and promote customer satisfaction. Prompt delivery and accurate tracking details lead to higher customer confidence, given that they are more inclined to re-order.
4. Customer Reviews with Trustpilot
Customer feedback plays a vital role in the decision to purchase. Customers have extreme faith in customer feedback while making purchasing decisions about whether or not a business is reputable. Trustpilot is a review management system wherein companies are able to collect, manage, and display real customer feedback.
With Trustpilot and AbleCommerce, businesses can automate review gathering by asking a customer to leave a review after a purchase is made. That verified review is more credible and trustworthy, and it leads the potential new customer to make an educated buying decision. Reviews further boost search engine ranking, and user-generated content boosts SEO and web presence of a store.
Along with collecting reviews, Trustpilot offers ways to track customer opinion, resolve complains, and show best sellers, encouraging an honest and transparent brand reputation.
5. LiveChat for Real-Time Support
Customer service is the key to business success of an online business. Slow response or not receiving a response translates into business losses and poor customer satisfaction. LiveChat is a wonderful customer service tool that helps business organizations provide instant support to the consumer in real-time.
With LiveChat, businesspeople can engage one-on-one with customers, address product questions, and assist buyers at the point of checkout in order to avert cart abandonment. It includes AI-powered chatbots that reply to frequent inquiries when human operators are not present, providing shoppers with real-time feedback.
Second largest advantage of using LiveChat is that it supports diverse channels like email and social media websites. It enables businesses to provide continuity in customer communication across multiple touch points. Customer pain points and user experience for the store can become familiar to vendors through the chatting experience.
Final Thoughts
The correct third-party applications to drive your AbleCommerce store to the next level will be a great assistance to its productivity, customer satisfaction, and overall sales level. From payment processing optimization to email marketing, order fulfillment, customer reviews, and live support, all these applications are the ideal solutions.
Through integrating these core apps, you can automate your most vital business operations, provide an optimal shopping experience, and build a loyal customer base. The eCommerce marketplace is highly competitive, and the secret to staying ahead is leveraging the best available tools. Begin your next step to streamline your AbleCommerce store today and create thriving business.
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