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Custom Software vs. Off-the-Shelf

Custom Software vs. Off-the-Shelf

When making decisions regarding technology and choosing the best solution for your business, selecting the right software is imperative to ensure improvements in your company’s efficiency, security, and scalability. In addition, organizations must decide whether they will develop custom-built software designed for their particular workflows or adopt software that is produced “off the shelf” or mass-market solutions. Therefore, understanding the major differences between the two types of software will help your organization make smarter technology investments that support long-term organizational growth.

What Is Custom Software?

Custom software is specifically designed and developed to meet a specific business’s needs. It works with the workflows that already exist within a company, is integrated into a company’s internal systems, and can adapt and evolve as a company’s needs change over time.

Key Benefits:

  • Designed around the workflows of the business, which will reduce operational friction.
  • Offers scalability and flexibility if a company needs to expand in the future.
  • Provides organizations with more control over security and compliance issues.
  • The organization will gain a competitive advantage with unique functionality.

Research supports the fact that a company can implement their own security features and characteristics to meet their specific needs in custom solutions. These same solutions will also help your organization to continue to grow.

What Is Off-the-Shelf Software?

Off-the-shelf software, also referred to as commercial off-the-shelf software, is a pre-packaged and available for multiple companies to use at any time. Examples of off-the-shelf software include customer relationship management (CRM) software, accounting software, and office productivity tools.

Benefits of Off-the-Shelf Software

  • Advantages of using off-the-shelf products include:
  • Quick implementation and setup
  • Lower initial cost
  • Ongoing support from vendor
  • Demonstrated success in multiple industries

Off-the-shelf products generally require an organization to modify their processes to fit into the software instead of vice versa.

When to Develop Custom Software for Indian Businesses

If your workflows are unique, you have a need for strong security around your data, integration with existing systems/technologies is necessary, and/or you anticipate rapid growth, custom-developed software will provide the most benefit to your business.

Industries such as banking, medical, shipping/logistics, and eCommerce typically have institutions within those industries using the same type of software and would benefit from implementing custom-developed software for their specific operations.

When Off-the-Shelf Solutions Work Best

If you are in need of software now, your processes are already established and standardized, and the cost of implementing solutions is extremely important, there is no need to implement customized software. You can always start off with an off-the-shelf solution and convert to a custom-developed solution once your needs evolve.

The increase in custom software development in India

With the continued growth of Digital Transformation, many Indian businesses are now investing in scalable and Cloud-based technology to remain competitive. Companies are using software primarily to support their efficiency goals as well as to provide a platform for long-term innovation. Many growth-oriented companies see Custom Development as a viable option.

The benefits of using a qualified Technology Partner

When partnering with a qualified software development firm, you can rest assured your solution will be secure, built for the future and meet your business objectives.

Find out More About Eedge Technology
— A provider of IT services based in India; specializing in custom software, mobile apps, cloud solutions and enterprise technology services for business to help speed up their digital transformation.

Conclusion

Custom software and off-the-shelf software can provide different sets of benefits. Which option is right for you depends on your budget, the complexity of your operation and your future growth strategy. In general, Custom Development will provide flexibility, differentiation and scalability to your business. Ready-made solutions will work for businesses in need of a quick deployment.

The most important factor is to choose technology that can help solve today’s problem, as well as support tomorrow’s growth.
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